Shipping Policy

We currently ship within the US only.

Thank you for shopping with us! Each item in our store is made just for you, which means a little extra time is needed to ensure quality and care.

How we handle your order:

Order -> Processed -> Printed -> Packaged -> Shipped -> Arrives to you!

Processing Time

All orders are custom-made and typically processed within 2–5 business days. During high-demand periods (holidays, sales, or product launches), processing times may be slightly longer.

Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

  • United States: 3–7 business days (7-12 business days to receive your order)
  • Canada: (not available at this time) 5–10 business days
  • International: (not available at this time) 7–21 business days

Please note that shipping times are estimates and may vary depending on printer and carrier delays, weather, or other factors outside of our control.

Shipping Costs

Shipping rates are calculated at checkout. Our shipping is currently based on a flat rate which is determined by your purchase price. Since we are a "print on demand" store, shipping can be costly to our customers because not all items print & ship from the same location. We have done our best to provide savings. Please note, our shipping costs can vary at anytime. We reserve the right to modify your shipping rate should a large order come through that cannot meet the shipping cost of the print provider. 

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Multiple Items / Split Shipments

Because we work with multiple production partners, items in your order may ship separately and arrive at different times.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at balllifemomlife@proton.me and we will do our best to assist you.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will make it right as quickly as possible.

We appreciate your patience and support—each order is made especially for you, and we’re so grateful you chose to shop with us!